Frequently Asked Questions

I’m an artist on and can’t log into my account.

Please note: is no longer streaming service and doesn't host music on its servers any more. As such,  we no longer make a distinction between user accounts and artist / label accounts. 

If you'd like to contribute to artist pages on the website (including your own), you will need to register a user account if you don't already have one.  The username you register will not appear in the site's search engine and does not need to match your artist's stage or band name.


I found via Google and I'm not sure if I have a user account or not /
The password recovery page says my username and email are not recognised:

For the page in question please check the URL in the address bar of your web browser:

If it begins with  (e.g.

Example of a user profile page (last.hq)
This is a user account.  If you registered this account, please refer to the following FAQ for instructions on how to recover it: I'm having trouble logging in.

If it begins with  (e.g.
An example of an artist page (St. Sleep)
This is a music page on our website -- part of our automatically generated music catalogue.  It's not actually an account, and cannot be logged into, claimed, or deleted.  If you like to contribute to this page, please register a user account.

It might help to think of music pages on like artist and album pages on Wikipedia, rather than official band pages you might directly manage on Facebook or Bandcamp.  Like Wikipedia, music pages on the website are collaboratively edited, and any registered user can contribute to them (such adding photos, album art, videos, events, biography updates, and comments).

For more information on artist pages and how to edit the content on them, please refer to the following help articles:

- Why is my music already on

- How do I update an artist biography?
- How do I upload new artist pictures?
- How do I add my music videos to track pages?
- How do I add events?
- How do I get my music on Where is the Music Manager?
- Why can't I upload pictures, edit wikis, add events, or suggest videos?
- There's another artist or band with the same name?

If you'd like general information about, please start here

Related Article: I'm having trouble logging in
Related Article: Why is my music already on

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