CBS All Access Help and Support FAQ Categories: About CBS All Access Big Brother Live Feeds CBS All Access Originals CBS All Access Movies SHOWTIME Add-on CBS All Access Subscribers SHOWTIME Subscribers Commercial Free Getting Started Troubleshooting My CBS All Access Account Gift Cards Most Recent Watching Live TV CBS All Access Live TV TV Provider Optimum Online Customers Amazon Prime Customers Supported Devices: Amazon Fire TV Android Android TV Apple TV Chromecast iPhone & iPad PlayStation 4 Roku Xbox 360 Xbox One Windows 10 Samsung TV All Access FAQ | » Getting Started « 1 Why can't I view the Big Brother archives? 2 Can I unmute a user I previously muted? 3 Why am I seeing a "loading" image or a black screen? 4 Why won't my mobile browser let me log in to watch the Big Brother Live Feeds on my iPhone or iPad? 5 Where is the Facebook sign in option for CBS All Access? 6 How do I learn more about the California Consumer Privacy Act? 7 Does CBS All Access support streaming in Dolby Vision or HDR10? 8 How do I Sign In to CBS All Access Without Facebook? 9 How can I edit shows that appear in the Keep Watching carousel? 10 How much does CBS All Access Commercial Free cost?