CBS All Access Help and Support FAQ Categories: About CBS All Access Big Brother Live Feeds CBS All Access Originals CBS All Access Movies SHOWTIME Add-on CBS All Access Subscribers SHOWTIME Subscribers Commercial Free Getting Started Troubleshooting My CBS All Access Account Gift Cards Most Recent Watching Live TV CBS All Access Live TV TV Provider Optimum Online Customers Amazon Prime Customers Supported Devices: Amazon Fire TV Android Android TV Apple TV Chromecast iPhone & iPad PlayStation 4 Roku Xbox 360 Xbox One Windows 10 Samsung TV All Access FAQ | » All Access « 1 How do I edit or remove a rating/review after I've already posted it on the site? 2 How do I learn more about the General Data Protection Regulation for European Union residents? 3 How can I remove my Metacritic account information from your site? I live in the U.S. 4 How do I change my Metacritic password? 5 How can I change the email address associated with my Metacritic account? 6 How do I change my Metacritic username? 7 How can I manage my Metacritic newsletters? 8 Entertainment Weekly gave my favorite movie a B+. Why does Metacritic list their grade as an 83? 9 Last week, my favorite movie had a Metascore of 67, but now it says 75. What happened? 10 Why does your all-time high scores list not include my all-time favorite movie that was on the AFI 100 Greatest Films List?