CBS All Access Help and Support FAQ Categories: About CBS All Access CBS All Access Originals CBS All Access Movies SHOWTIME Add-on CBS All Access Subscribers SHOWTIME Subscribers Commercial Free Getting Started Troubleshooting My CBS All Access Account Gift Cards Most Recent Watching Live TV CBS All Access Live TV TV Provider Optimum Online Customers Supported Devices: Amazon Fire TV Android Android TV Apple TV Chromecast iPhone & iPad PlayStation 4 Roku Xbox 360 Xbox One Windows 10 All Access FAQ | » All Access « 1 How can I change my payment information on my mobile device? (Tutorial) 2 How can I change my password CBS All Access password on my mobile device? (Tutorial) 3 How do I change my billing and payment information via desktop? (Tutorial) 4 Why am I seeing a “loading” image when I try to watch on-demand shows on my Roku? 5 I'm having trouble casting a CBS show. How can I fix this?* 6 Why am I seeing “This app is no longer supported” when I log into CBS All Access on my Kindle Fire? 7 Why can I no longer get Live TV on my Android TV using NVIDIA Shield? 8 Why isn’t audio syncing when I stream shows via my Fire Stick? 9 Can I download the CBS All Access app using Windows 8? 10 On what devices can I watch CBS All Access?