Frequently Asked Questions

1 I need assistance with the Store
2 I get an error stating, 'You entered an invalid password.' What do I do?
3 Is there an easy way to clear my cache and cookies?
4 How do I sign up for this year's Round by Round Challenge and Bracket Pool Challenge games?
5 How can I learn more about the California Consumer Privacy Act?
6 Why can't I find the CBS Sports app for Android TV in the Google Play store?
7 What are the minimum required systems to stream the CBS Sports HQ video player?
8 How do I contact Customer Support about CBS Sports HQ?
9 The CBS Sports HQ video player loads, but when I try to play it, nothing happens. What's wrong?
10 Which browsers are supported for CBS Sports HQ?