Help Center

  1. HELP CENTER
  2. ACCOUNT & BILLING

ACCOUNT & BILLING


My Account



  1. What happens when my free trial subscription is over?
  2. How do I cancel my CBS All Access subscription, if I purchased through iTunes?
  3. I deleted the CBS All Access app, why am I still being charged?
  4. How do I reactivate my account? I cancelled it, but I've changed my mind.
  5. Why is my account still on hold when I've updated my billing information?
    6.
    more ...

My Billing



  1. How and when will I be billed for CBS All Access?
  2. How do I change or update the credit card for CBS All Access?
  3. Why are there $1.00 charges on my credit card?
  4. Who do I contact for billing questions, if I signed up for CBS All Access through Google Play on my Android device?
  5. How can I change payment information on my mobile device?
    6.
    more ...

My Subscription



  1. How can I cancel my CBS All Access subscription?
  2. How do I cancel my CBS All Access account on my mobile device?
  3. How do I switch from an annual plan to a monthly one?
  4. How do I upgrade to Commercial Free?
  5. I'm an existing subscriber. Can I upgrade from a monthly to an annual plan?
    6.
    more ...
© 2019 CBS Interactive. All rights reserved. Back to CBS.com