Help Center

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  2. ACCOUNT & BILLING

ACCOUNT & BILLING


My Account



  1. How do I learn more about the California Consumer Privacy Act?
  2. How do I recover or reset my CBS All Access password?
  3. How do I update my CBS All Access email address?
  4. How many devices can I use to stream CBS All Access?
  5. What are profiles and how do they work on CBS All Access?
    6.
    more ...

My Billing



  1. How do I change or update my CBS All Access billing information?
  2. How and when will I be billed for CBS All Access?
  3. Who do I contact for billing questions, if I signed up for CBS All Access through Google Play on my Android device or Android TV?
  4. Why am I getting a billing error when I try to watch Live TV?
  5. When will I be billed for Commercial Free?
    6.

My Subscription



  1. How can I cancel my CBS All Access subscription?
  2. How can I manage my CBS All Access subscription?
  3. Can I re-subscribe to CBS All Access if I cancel my subscription?
  4. How do I upgrade to Commercial Free?
  5. How do I switch from an annual plan to a monthly one?
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