Help Center

  1. HELP CENTER
  2. SUPPORTED DEVICES
  3. Fire TV

SUPPORTED DEVICES


Getting Started on Fire TV



  1. How do I activate my Fire TV if I'm already a CBS All Access subscriber?
  2. Where do I find the activation code for Fire TV?
  3. How do I add the CBS All Access app to my Fire TV?
  4. How do I sign up for CBS All Access Commercial Free via Fire TV?
  5. I'm a new user, how do I sign up for CBS All Access on my Fire TV?
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Troubleshooting Fire TV



  1. My Fire TV froze. How do I restart the CBS app to resume streaming?
  2. How do I configure my closed caption settings in Fire TV?
  3. Why am I seeing “This app is no longer supported” when I log into CBS All Access on my Kindle Fire?
  4. How do I force close the CBS app on my Amazon Fire device?
  5. Will the CBS All Access app work with Fire TV outside the U.S.?
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Account & Billing on Fire TV



  1. How do I manage or cancel my subscription if I signed up via Amazon Fire TV?
  2. How do I cancel my CBS All Access account on my Android phone/tablet?
  3. How do I upgrade my plan to CBS All Access Commercial Free on my Fire TV device?
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