Help Centre

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TROUBLESHOOTING


Video Streaming



  1. Where’s the Phone Number for 10 All Access Customer Support?
  2. Why can’t I watch 10 All Access shows on my smart TV?
  3. Why am I unable to watch previous seasons of all shows on 10 All Access?
  4. How do I watch 10 All Access on my PC/Mac?
  5. I signed up for 10 All Access via a third party. How do I contact their Customer Service?
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Subscription & Billing



  1. Why am I prompted to sign up, when I log in? I'm already a 10 All Access subscriber.
  2. How do I update my credit card information or manage my 10 All Access subscription?
  3. How do I contact 10 All Access customer service?
    4.

Devices



  1. How can I unlink the 10 All Access from Chromecast?
  2. How can I configure my closed captions when I stream 10 All Access on my Android device?
  3. How do I turn on Closed Captions when streaming 10 All Access on my Android TV?
  4. Can I continue browsing the 10 All Access app while casting a video?
  5. How do I force close the 10 All Access app on my Apple TV (4th gen)?
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