Help Centre

  1. HELP CENTRE
  2. TROUBLESHOOTING

TROUBLESHOOTING


Video Streaming



  1. Why can’t I watch 10 All Access shows on my smart TV?
  2. How can I clear my cookies and caches to stream 10 All Access?
  3. Where’s the Phone Number for 10 All Access Customer Support?
  4. Why am I unable to watch previous seasons of all shows on 10 All Access?
  5. How do I watch 10 All Access on my PC/Mac?
    6.
    more ...

Subscription & Billing



  1. Why am I prompted to sign up, when I log in? I'm already a 10 All Access subscriber.
  2. How do I update my credit card information or manage my 10 All Access subscription?
  3. How do I contact 10 All Access customer service?
    4.

Devices



  1. How can I configure my closed captions when I stream 10 All Access on my Android device?
  2. How do I turn on Closed Captions when streaming 10 All Access on my Android TV?
  3. How can I check for updates to Apple TV with 10 All Access?
  4. How can I unlink the 10 All Access from Chromecast?
  5. Can I continue browsing the 10 All Access app while casting a video?
    6.
    more ...
© 2020 CBS Interactive. All rights reserved. Back to 10 All Access