Help Center

  1. HELP CENTER
  2. SUPPORTED DEVICES
  3. Facebook Portal TV

SUPPORTED DEVICES


Getting Started on Facebook Portal TV



  1. How do I activate my Facebook Portal TV if I'm already a CBS All Access subscriber?
  2. What is Facebook Portal TV?
  3. I already have CBS All Access. How do I sign in on my Portal TV?
  4. I'm a new user, how do I sign up for CBS All Access on my Facebook Portal TV?
  5. I’m having trouble linking Facebook Portal TV to my subscription. Please help!
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Troubleshooting Facebook Portal TV



  1. How do I recover my password if I signed in via my Facebook Portal TV?
  2. Why am I getting the wrong Live TV station when streaming on my Facebook Portal TV?
  3. Will the CBS All Access app work with Facebook Portal TV outside the U.S.?
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Account & Billing on Facebook Portal TV



  1. How do I manage or cancel my subscription if I signed up via Facebook Portal TV on desktop or mobile web?
  2. How do I upgrade my plan to CBS All Access Commercial Free on my Facebook Portal TV device?
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