Help and Support FAQ Categories: About ET Live Troubleshooting Most Recent Frequently Asked Questions | » ET Troubleshooting « 1 I'm having trouble streaming ET Live. What's wrong? 2 Why am I seeing a black screen/choppy video when streaming ET Live? 3 How do I clear my cache to stream the ET Live channel? 4 How do I contact Customer Support? 5 The video player loads, but when I try to play it, nothing happens. What's wrong?