Help and Support FAQ Categories: About SL Getting Started Troubleshooting My Account Live Events Most Recent Frequently Asked Questions | » TroubleShooting « 1 What if I can't remember my password? 2 How do I purchase a pay-per-view event? 3 Is there an easy way to clear my cache and cookies to enjoy SportsLive events? 4 Why can’t I access a SportsLive event? 5 Is the AOL web browser supported for SportsLive? 6 What pop-up blocker settings should I use to watch live events? 7 Does the site support adaptive bitrate streaming? 8 Why does the video stutter sometimes? 9 I am a paid subscriber but I am unable to access any content 10 Why can't I see the entire SportsLive video player?