Help and Support FAQ Categories: About 60 Minutes Getting Started Troubleshooting Your Subscription 60 Minutes App Frequently Asked Questions | » Troubleshooting 60 Minutes All Access « 1 What are the minimum system requirements for CBS All Access? 2 Why can't I hear audio when my volume is turned up? 3 How do I change or update the credit card for 60 Minutes All Access? 4 How do I reset my 60 Minutes password? 5 Why can't I sign into my 60 Minutes account? 6 How do I re-activate my 60 Minutes account after I cancelled it? 7 How often will you add new episodes of 60 Minutes? 8 Is 60 Minutes All Access available on my device? 9 What if I am seeing charges from 60 Minutes All Access that I did not authorize? 10 Why am I getting a billing error message when I try to watch 60 Minutes content?