Billing Questions


There is no charge to be a member of or to use the site. All of our editorial content is 100% free, and we do not charge you anything to download the free or free-to-try software listed on

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If you are having a billing issue with a product you downloaded from our site, please check your credit card billing statement for the contact information of the company that charged you. All companies are required by law to provide contact information such as an email address or phone number to credit card providers. You can also look for their contact information in any e-mail receipt they may have sent. It is always a good idea to check your spam or junk mail folder in case any such email was diverted there.

For more help finding contact information for specific publishers, please see this page:

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If you are still unable to locate contact information or unable to get a response from the company that charged you, we recommend that you contact your credit card company immediately for customer support and further assistance. As a rule of thumb, never give your credit card information to a company before you are able to try their services or downloadable products for free.


Like other Web sites, we provide sponsored advertisements from partners such as Google and Yahoo for products that may not have been submitted directly to our site. These advertisements are marked as "Sponsored" to distinguish them from our company's official listings. These sponsored advertisements may also appear as part of search results from a third-party search engine.

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For more information on third-party sites, products, and services, please see our Terms of Use.

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