If you received an error message when attempting to cancel your CBS All Access subscription, this means you subscribed to CBS All Access through a third-party, such as Roku, iTunes, or Google Play, and will need to contact them directly to unsubscribe. Unfortunately, we cannot assist with third-party cancellations, and apologize for the inconvenience.

For assistance:

  • Roku streaming device subscribers, please call (816) 272-8106 or click here 
  • Apple TV and iPhone/iPad subscribers (iTunes), please click here 
  • Android devices (GooglePlay) subscribers, please call (855) 836-3987 or click here