Why can’t I access a live event?

If you're having trouble accessing a live event, please review the helpful FAQ article links below. If you still have difficulty resolving your issue, please call 1 (800) 781-9444, and a live agent will be happy to assist you.

Suggested articles for troubleshooting access issues: 

For all other issues, please click the "Submit A Question" tab on this page to contact a Customer Support agent. 

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