I'm having issues streaming video in Roku. What should I do?

If you are having issues streaming video, please follow these troubleshooting tips:

  1. Restart your Roku (or click here for instruction).
  2. Check for manual Roku updates using these steps: 
    • Press the Home button  on the Roku remote.
    • Scroll up or down and select Settings.Select System.
    • Select System update. Note: The System update screen displays the current software and build version, along with the date and time of the latest update.
    • Select Check Now to manually check for updates.
If you have any questions, just go to cbs.com/contactus, or click the "Contact Us" button at the top of this page.


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