I already subscribed. Why is the CBS All Access app still asking me to sign up?


Please follow the steps below to resolve this issue:

For Tablets:
1. Click the blue gear in the top right corner of your app, then log out.

2. Next, close the app by double-clicking the “Home” button and swiping the app upwards.

3. Re-open the app, and log in again.

4. You should now be able to access your shows.

For Smartphones:
1. Click the three bars in the top left corner of your app, then log out.

2. Next, close the app by double-clicking the “Home” button and swiping the app upwards.

3. Re-open the app, and log in again.

4. You should now be able to access your shows.

 

 



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