Launch the CBS All Access app, then use these simple steps:
- On your TV, select "Forgot Password?" below the sign in button.
- An email with a link to reset your password will be sent to the email address you used to subscribe to CBS All Access. Select “OK” on your TV.
- Next, check your computer or mobile device for an email from email@example.com with "CBS.com Password Reset" in the subject line.
- Click on the link provided within the email. Follow the prompt to choose and confirm and new password.
- Go back to your TV, select "Sign In on TV" and use your new password to sign in.