If you'd like to cancel your subscription, and you purchased CBS All Access on desktop, laptop or mobile web, please follow these instructions:

  1. Go to cbs.com and sign in using your CBS All Access credentials, then click on your username in the upper right corner of the screen.
  2. Click "Account". 
  3. Scroll down and click the "Cancel Subscription" link, then follow the on-screen instruction. Upon successful cancellation, you will see a confirmation message. 

Please note: deleting the app from your Portal TV will NOT cancel your subscription. 

Note: *If you purchased CBS All Access via a third party, like iTunes, Google Play, Amazon or Roku, you must return to that platform to cancel your subscription.