How do I disable my ad-blocking software?


If you are using Chrome: 
AdBlock: Click on the AdBlock icon (Red stop sign next to the website address line), then click: "Don't run on pages on this domain".
AdBlock Plus: Click on the AdBlock Plus icon (Red stop sign with 'ABP' written on it, next to the website address line), then uncheck the box for 'Enabled for this site'. The page and video should re-load.  If not, click the "re-load" symbol on the address bar. If content still does not play, please follow instruction to clear your cookies and caches by clicking here.
 
If you are using FireFox: 
AdBlock Plus: Click on the AdBlock Plus icon (Red stop sign with 'ABP' written on it, bottom left of the screen), then click 'Disable on CBS.com'. 
The page and video should re-load.  If not, click the "re-load" symbol on the address bar. If content still does not play, please follow instruction to clear your cookies and caches by clicking here.

If you are using Internet Explorer:
The AdBlocker or AdBlocker Plus extension symbol appears on the IE status bar* as a "Stop" symbol with the letters "AB" or "ABP" within. While on the CBS.com video page that you are attempting to view, left-click the symbol and select "Disable on www.cbs.com". The page and video should re-load.  If not, click the "re-load" symbol on the address bar. If content still does not play, please follow the instruction to clear your cookies and caches by clicking here.

*If you do not see your status bar in IE, it may be hidden. Simply right-click the toolbar, then put a checkmark next to the "Status Bar" option shown in the drop-down menu. Your status bar should display with the ABP symbol at the bottom of your page. 
 
If you are using Safari:
AdBlock: Click on “Safari” located in the menu bar of your browser, and select “Preferences.” The Preferences window will display. Next, click the “Extensions” button to display a list of all extensions installed to Safari. Now click on AdBlock in the list of extensions in the left pane. Toggle the “On” button to “Off” in the Preferences window, to disable AdBlock. The page and video should re-load. If not, click the "re-load" symbol on the address bar. If content still does not play, please follow instruction to clear your cookies by clicking here.  
 
IE and Safari Users: 
If the above removal instruction does not resolve your issue, please consider using a Chrome or Firefox browser to view content. Don't forget to follow the AdBlock removal instruction for those browsers as well.