If you’re having trouble with the CBS app, one of the fastest and easiest ways to resolve
problems is to clear the app’s cache and data.
Simply follow the instructions and the red button below.
From the Amazon Fire TV Home Screen, select Settings.
Select Applications, then select Manage Installed Applications.
Select the CBS app.
Select Clear data and Clear cache.
You can now re-open the CBS app and return to watching your favorite shows.