There are several ways to cancel:

  1. Via cbs.com. Go to your CBS All Access account page and locate the “Cancel Subscription” link at the bottom.
  2. Contact Customer Support. Call us at (888) 274-5343, 7 days a week, from 8 a.m. to 2 a.m. ET, or click the "Contact Us" button in the upper right corner of the page. Note: Please do not submit your credit card information, password, or other sensitive personal data through this form.
  3. On Facebook at Facebook.com/CBSAllAccessHelp. PM us here.
  4. On Twitter at Twitter.com/CBSAAHelp. DM us here

If you signed up on a different device, such as your iPhone or Fire TV, please contact the appropriate Customer Support group:

We hope you return soon!