CBS All Access Support

Why can't I view the Big Brother archives?

If you are experiencing issues with the archives, you may need to update your Java and Flash Player. Here are the links to get the latest versions:
To upgrade Java, navigate to the link below, then click "Begin Download". This will download the latest version and allow you to install it, then restart your browser:
For Adobe Flash Player, please click on "Download Now" to download the latest version and then install it. Then restart your browser:
If the problem you originally had persists, you may want to try another browser such as Google Chrome. Go to and click on download.  


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