CBS | All Access Support

Help Center

Live TV and Video Streaming

How can I fix streaming issues on my device?

I’m an existing subscriber. How can I watch CBS All Access on my connected device?

Is CBS All Access down?

How do I check or update my device's software version? I'm having trouble streaming.

How do I restart my device to resolve streaming issues?

I’m getting a message to turn on Location Services to watch Live TV. What is this?

Why is live TV unavailable?

Where do I find all shows available with my CBS All Access subscription?

Why can't I stream any shows on CBS All Access?

How do I turn on accessibility features like closed captions or audio descriptions to stream CBS All Access?